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Shipping Policy

Shipping Policy


Thank you for shopping with Tobawy Electronics. This Shipping Policy outlines how and when your order will be processed, shipped, and delivered.

1. Order Processing Time

  • Orders are usually processed within 1–3 business days after payment is confirmed.
  • Custom-made products may require additional time for preparation, which will be communicated to the customer at the time of order confirmation.
  • Orders are not processed or shipped on weekends or public holidays.

2. Shipping Methods & Delivery Time

We offer several shipping options. Estimated delivery times:

Shipping Method

Estimated Delivery Time

Standard Shipping

3–7 business days

Express Shipping

1–3 business days

Local Pickup

Available upon request
  • Delivery time may vary based on destination, shipping method, and customs clearance (if applicable).
  • You will receive a tracking number via email once your order is shipped.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on order weight, size, and destination.
  • Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.

4. International Shipping (if applicable)

  • We currently ship to select international destinations.
  • Customs duties, taxes, or import fees (if any) are the responsibility of the customer.

5. Delivery Issues & Address Errors

  • Customers are responsible for ensuring their shipping address is correct and complete.
  • Tobawy Electronics is not liable for delays or losses caused by incorrect shipping information.
  • If your order is returned to us due to an incorrect address, you will be responsible for the cost of reshipping.

6. Damaged or Lost Shipments

  • If your order arrives damaged, please contact us within 2 days of delivery, including photos of the damage.
  • If a package is lost in transit, we will work with the carrier to resolve the issue.
  • We are not responsible for delays caused by couriers or force majeure (e.g., weather, strikes, etc.).

7. Digital Products & Software Delivery

If your order includes digital software or licenses, these will be delivered by email or through your account on our website. No physical shipping will apply.