Terms & Conditions
Terms & Conditions
Welcome to Tobawy Electronics. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully.
1. General
- These Terms & Conditions govern your use of our website, products, and services.
- By placing an order, you agree to comply with and be bound by these terms.
- Tobawy Electronics reserves the right to update or modify these terms at any time without prior notice.
2. Orders & Payments
- All orders are subject to acceptance and availability.
- Prices listed on our website are in [EGP] and include applicable taxes unless otherwise stated.
- We accept secure payments through approved payment providers.
- Custom-made orders require customer confirmation before production begins.
3. Custom Products
- Custom-made products are created based on customer-provided specifications.
- Once confirmed by both parties, custom orders cannot be canceled or refunded unless the product deviates from the agreed specifications.
- It is the customer's responsibility to verify all details before confirming a custom order.
4. Shipping & Delivery
- Orders are processed and shipped within the timeframes stated in our [Shipping Policy].
- Delivery times may vary based on location, shipping method, and external conditions.
- Customers must provide accurate shipping information. Tobawy Electronics is not responsible for delivery delays caused by incorrect addresses.
5. Returns & Refunds
- Return eligibility and refund procedures are outlined in our [Refund Policy].
- Products must be returned in original condition and packaging to qualify for a refund.
- Custom-made and digital products are non-refundable unless faulty or incorrectly delivered.
- Refunds will only be processed after the item has been received and inspected.
6. Intellectual Property
- All content on our website (including text, images, logos, software, and designs) is the intellectual property of Tobawy Electronics and is protected by copyright and trademark laws.
- You may not reproduce, distribute, or exploit any content without prior written consent.
7. Limitation of Liability
- Tobawy Electronics is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
- In no case shall our liability exceed the total amount paid by the customer for the product or service.
8. Digital Products & Software
- Digital products and software licenses are delivered electronically and are non-refundable once delivered, except in cases of verified technical issues.
- Users are responsible for ensuring compatibility before purchase.
9. Privacy
- By using our services, you agree to the collection and use of your data as described in our [Privacy Policy].
- We only share your data with trusted partners for payment and shipping purposes.
10. Governing Law
These Terms & Conditions are governed by the laws of Egypt.
Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of Minya,Egypt.